Your satisfaction is guaranteed when buying through our website. The return of defective products will always be accepted and when a request is issued within a range of 30 days from the day you received your order. Products can also be accepted to refund to the extent they have never been used and a request is sent to within 15 days from the day you received them. Shipping costs are not returnable.
We check our products before putting them on sale. Before sending any order, we inspect every part of the order. If you have questions about how to use our products, please feel free to contact us, we will be happy to help. Our website is not responsible for damage caused to people during or after use of the products.
Defective products can be exchanged for another copy of the same model as long as a request is submitted within a range of 15 days from the date you received your order. No changes will be accepted overcome this period of 15 days. Shipping costs are not returnable.
Products may be recoverable provided that:
1. A request is sent within a range of 30 days from the date you received your order.
2. The product has not been used.
3. All shipping material with the package, accessories, and supplies are included in the return.
4. Shipping costs Package are paid by the customer.
Any product that does not meet the above conditions are subject to a charge for return postage.
No refund in case of damaged products or those in which the missing original packaging will be accepted. If the customer does not lend itself to pay the shipping charges, will not proceed to refund.
The refund will be made following the same form used for the purchase, and will be made within a period of 14 days usually.